Last Updated: August 25, 2026
Agreement to Terms
Welcome to Ornawe. These Terms of Service govern your use of our website and any purchases you make through it. By browsing our site or placing an order, you're agreeing to these terms — so we'd encourage giving them a quick read before you shop. If you don't agree with any part of them, we'd ask that you refrain from using our site.
Who Can Use Our Site
Our website and services are intended for adults, or for users who have the consent of a parent or legal guardian. By using our site, you're confirming that you've reached the legal age of majority in your jurisdiction, or that you're shopping with appropriate permission if you haven't.
Your Account and Information
If you create an account or place an order with us, you agree to provide accurate, current, and complete information — things like your name, shipping address, and contact details. You're responsible for keeping any account login information secure, and for anything that happens under your account. If you ever suspect unauthorized use of your account, let us know right away.
Product Listings and Pricing
We do our best to make sure product descriptions, images, and pricing on our site are accurate and up to date. That said, occasional errors can happen — a typo in a price, a description that needs updating, or a photo that doesn't perfectly capture an item's exact shade due to screen differences. If we catch a pricing or listing error on an order you've placed, we'll reach out to let you know before proceeding, and you'll have the option to confirm the corrected order or cancel it for a full refund.
All prices are listed in U.S. dollars and don't include applicable sales tax, which is calculated at checkout based on your shipping state.
Orders and Payment
When you place an order, you're making an offer to purchase the item(s) in your cart, which we accept once your payment is successfully processed. We reserve the right to limit or cancel order quantities, decline an order, or refuse service in situations like suspected fraud, payment issues, or errors in pricing or product information.
Payment is due in full at the time of ordering, through one of the payment methods listed on our site.
Acceptable Use
We're happy to have you here, and we just ask that you use our site the way it's meant to be used. That means not:
- Using our site for any unlawful purpose or in violation of any applicable law
- Attempting to gain unauthorized access to our systems, accounts, or data
- Interfering with the normal operation of our website, including through malicious code, bots, or automated scraping
- Copying, reproducing, or redistributing our content, product photos, or descriptions without our permission
- Submitting false, misleading, or fraudulent information when placing an order
Intellectual Property
All content on our site — including product photos, descriptions, logos, and the Ornawe brand name — belongs to us or our licensors and is protected by applicable intellectual property laws. You're welcome to browse and shop, but this content isn't available for commercial reuse, republishing, or redistribution without our written permission.
Product Descriptions
We aim to describe our products honestly and accurately, without overstating what they are or what they do. Since our items are decorative figurines, they're intended for display purposes and aren't designed or tested for any use beyond home decor. If you ever feel a listing doesn't match what you received, our Return & Refund Policy outlines how to reach out.
Limitation of Liability
To the fullest extent permitted by law, we aren't liable for any indirect, incidental, or consequential damages arising from your use of our site or products — this includes things like data loss or business interruption that might result from a technical issue on our site. Our overall liability for any claim related to an order is limited to the amount you actually paid for that order.
Nothing in this policy is meant to limit any rights you have that can't be waived under applicable consumer protection law.
Third-Party Links
Our site may occasionally link out to third-party websites, such as our shipment tracking partner. We don't control these sites and aren't responsible for their content or practices — any time you leave our site, it's worth taking a look at that site's own policies.
Changes to These Terms
We may update these Terms of Service from time to time as our business or applicable laws evolve. When we do, we'll revise the "Last Updated" date at the top of this page. Continuing to use our site after an update means you accept the revised terms.
Governing Law
These Terms of Service are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-law principles. Any disputes arising from your use of our site will be handled in accordance with California and U.S. law.
Contact Us
If you have any questions about these Terms of Service, we're glad to help:
US Return & Shipping Address: 2118 Wilshire Blvd, Santa Monica, CA 90403, United States
Official Business Address: Room 1602, Lee Kee Centre, 165-171 Wan Chai Road, Wan Chai, Hong Kong
Email: service@ornawe.com
Phone: +1 (925) 341-3022
Hours: Monday–Friday, 9 AM–5 PM PT